Nissan customer care program

NISSAN CARES . . .

Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)

For Canadian customers
1-800-387-0122

The Consumer Affairs Department will ask for the following information:
– Your name, address, and telephone number
– Vehicle identification number (attached to the top of the instrument panel on the driver’s side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer’s name
– Your comments or questions

OR

You can write to NISSAN with the information at:

For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003

For Canadian customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5

or via e-mail at:

For U.S. customers
nnaconsumeraffairs@nissan-usa.com

For Canadian customers
information.centre@nissancanada.com

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

    See also:

    Seat belts
    The seat belts can be cleaned by wiping them with a sponge dampened in a mild soap solution. Allow the belts to dry completely in the shade before using them. See “Seat belt maintenance” in th ...

    Variable voltage control system
    CAUTION ● Do not ground accessories directly to the battery terminal. Doing so will bypass the variable voltage control system and the vehicle battery may not charge completely. ● ...

    Useful tips for correct operation
    You can display useful speaking tips to help the system recognize your voice commands correctly. 1. Select “Help on Speaking”. 2. You can confirm the page by scrolling the screen. ...